PaladinHaven Kris LeBlanc
Montréal, QC • Global Delivery • Senior / Lead / Principal

Kris LeBlanc

Senior Technical Leader specializing in enterprise migrations, platform transitions, and identity/integration delivery across global, regulated environments.

What I’m known for

  • Owning high-risk, high-visibility delivery and escalation for strategic accounts
  • Leading distributed engineers while staying hands-on and principal-level technically
  • Executing tight maintenance windows with strong compliance, privacy, and data integrity discipline
  • Building automation and internal tooling to reduce toil and improve delivery reliability

Selected Highlights

I combine principal-level execution with people leadership—bridging engineering, sales, support, and stakeholders to deliver outcomes.

  • Led hundreds of enterprise migrations and platform transitions with minimal downtime.
  • Owned delivery for 500+ client environments across global, regulated contexts.
  • Led and mentored a distributed team of engineers; coached cross-functional groups.
  • Built automation and dashboards supporting 750+ active client systems to reduce toil and speed resolution.

What I’m looking for

Senior IC or leadership roles where I can own complex delivery and grow teams—especially in enterprise, regulated, or high-stakes environments.

  • Technical Delivery Leadership / Program Ownership
  • Principal / Staff Delivery Engineer (hands-on, high impact)
  • Strategic Accounts / Technical Account Leadership
  • Solutions / Integration Leadership for enterprise platforms

Experience

2017 – Present
Explorance Inc. — Deployment & Integration Team Lead
Enterprise migrations, integrations, identity, data flows, and delivery leadership (global).
  • Delivered hundreds of complex migrations including full platform transitions and re-implementation of identity, LMS, email, and data integrations.
  • Owned delivery for 500+ global environments, operating under strict privacy, compliance, and data integrity expectations.
  • Escalation point for high-risk initiatives; partnered on pre-sales scoping, planning, and risk mitigation for strategic accounts.
  • Led and mentored a distributed team; trained cross-functional teams to improve technical fluency and delivery effectiveness.
  • Built automation, dashboards, and internal tools to monitor and maintain 750+ client systems.
2015 – 2017
Vircom Inc. — Sales Executive / Technical Account Owner
Account ownership with strong technical depth; renewals, retention, and analytics-driven execution.
  • Owned a 650+ customer portfolio with a $2M+ annual renewal pipeline.
  • Retained ~85% of customers through a major pricing restructure, renewing contracts at up to 5× prior values.
  • Built internal automation and analytics tooling for forecasting, usage analysis, and executive reporting.
2012 – 2015
MultiCorpora R&D Inc. (RR Donnelley) — Technical Specialist / Account Manager
Enterprise and government client ownership; infrastructure planning, security, migrations, and ongoing operations.
  • Acted as technical account owner for mission-critical platforms with senior stakeholders (CTOs, IT managers, government).
  • Coordinated planning, security, migrations, and support; established scalable delivery and escalation practices.
2008 – 2011
CGS Canada (Lenovo / Red Hat) — Reseller Resource Manager / Inside Sales
Partner enablement, program building, and revenue growth across channel ecosystems.
  • Helped build the Red Hat Ready Program from the ground up: partner certification, co-marketing, and new revenue streams.
  • Enabled 500+ channel partners across IT verticals.
Earlier
Additional Experience
Accounts Receivable Manager (Fero Waste & Recycling) • Accounts Receivable Specialist (ExxonMobil BSC)

Technology Stack

  • Platforms & Infrastructure: Azure, IIS, Windows Server, Docker, Kubernetes
  • Data & Messaging: SQL Server, RabbitMQ, Redis
  • Identity & Integrations: SAML 2.0, OAuth 2.0, OpenID Connect; LMS & email integrations
  • Automation & Tooling: PowerShell, scripting, custom dashboards, internal tools
  • Delivery & Collaboration: Jira, Confluence

How I work

  • Ownership: I take end-to-end responsibility for outcomes, not just tasks.
  • Clarity: I turn ambiguity into plans, milestones, and measurable progress.
  • Systems thinking: I connect identity, infrastructure, data, and stakeholder needs into a coherent delivery path.
  • Team-first: I build “teams of heroes” through mentorship, standards, and calm execution.

Contact

I’m open to senior IC, team lead/manager, and strategic account leadership roles.